Terms of Service
Carolina Hood Pros, P.O. Box 8635, Greenville, NC 27834. Email: Carolinahoodpros@gmail.com. Phone: +1 (252) 558-3632. Last updated: November 5, 2026.
These Terms apply to your use of www.carolinahoodpros.com and to any quote, service, or work we provide through it. By using the website or requesting our services, you agree to these Terms.
1. Our services
Carolina Hood Pros provides commercial kitchen exhaust hood and vent cleaning in Greenville, North Carolina, including hood and filter cleaning, exhaust fan cleaning, ductwork cleaning, and a written report of the work and any recommendations. The final scope is the one agreed in your quote or service order.
2. Quotes
Quote requests are not binding. We base quotes on the information you give us. A quote is valid for the period stated on it. If the scope or conditions change, we may adjust the quote and will tell you before doing extra work.
3. Scheduling and appointments
Appointments depend on our availability. Please give as much notice as you can to reschedule or cancel. Any notice terms are stated in your quote or booking confirmation. You agree to give our team safe access to the equipment and to tell us about known hazards on site.
4. Payment
Payment terms, including any deposit, amount and due date, are stated on your quote or invoice. Unless the quote says otherwise, payment is due when the work is complete and the invoice is issued.
5. Your responsibilities
Give accurate information about your equipment and operating schedule. Make sure the equipment is safe to service, turned off and cooled as we request.
6. Reports and recommendations
Our report describes the work performed, problems we observe, and our recommendations, based on what we can see at the time of service. Final decisions about your system, and compliance with your fire authority or health inspector, remain yours.
7. Concerns about our work
If you have a concern, contact us within a reasonable time after the service so we can review it with you.
8. Limitation of liability
To the fullest extent the law allows, our total liability for any claim will not exceed the amount you paid for the specific service in question. We are not liable for indirect or consequential damages, including lost income, or for damage caused by pre-existing conditions, normal wear, or work by others.
9. Website use
Do not misuse the website or try to access areas you are not authorized to use. Website content is general information, not complete legal or technical advice.
10. Intellectual property
The content on this website belongs to Carolina Hood Pros or its licensors. You may view and print pages for your own business use. Do not reuse our content commercially without written permission.
11. Third-party links
We are not responsible for the content or practices of third-party sites we link to.
12. Changes to these Terms
We may update these Terms. Updated Terms apply from the date shown at the top of this page.
13. Governing law
These Terms are governed by the laws of the State of North Carolina and applicable United States federal law. Disputes will be handled in the state or federal courts in North Carolina.
14. Contact us
Carolina Hood Pros, P.O. Box 8635, Greenville, NC 27834. Email: Carolinahoodpros@gmail.com. Phone: +1 (252) 558-3632.