Privacy Policy

Carolina Hood Pros, P.O. Box 8635, Greenville, NC 27834. Email: Carolinahoodpros@gmail.com. Phone: +1 (252) 558-3632. Last updated: November 5, 2026.

This policy explains what information Carolina Hood Pros collects when you visit www.carolinahoodpros.com, how we use it, and your choices.

1. Information you give us

When you use the Request a Quote form, you may give your first and last name, company name, email, phone, street address, city, state or province, postal or zip code, and any message about your kitchen exhaust system. When you email or call us, we receive what you share.

2. Information collected automatically

The website platform (Wix) and any analytics tools we use may collect technical information such as browser type, device type, pages viewed, time of visit, and the site you came from. This helps us keep the site working and understand how it is used.

3. How we use your information

We use it to reply to quote requests, prepare quotes, schedule service visits, send our written reports, keep business records, and keep the website secure. We do not sell your personal information.

4. How we share your information

Only when needed to run our business or when the law requires it: with Wix, which hosts the site and processes data for us; with service providers that help us send email or manage records, if we use any; and with government or regulatory authorities when required for compliance or by law.

5. Cookies and analytics

The site may use cookies and similar technologies to keep it working and measure visits. You can control cookies in your browser settings. Blocking some cookies may affect parts of the site.

6. How long we keep information

We keep quote requests and related job records as long as needed to respond, provide service, and meet legal and record-keeping duties.

7. Your choices and rights

You can ask what personal information we hold about you, ask us to correct it, ask us to delete it unless we must keep it, and ask us to stop marketing contact. Email Carolinahoodpros@gmail.com or call +1 (252) 558-3632.

8. Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect their personal information.

9. Security

We take reasonable steps to protect your information. No website is completely secure, so share only what you need.

10. Links to other websites

Our site may link to other sites, such as social media pages. This policy does not cover them.

11. Changes to this policy

We may update this policy. The date at the top shows when it was last updated.

12. Contact us

Carolina Hood Pros, P.O. Box 8635, Greenville, NC 27834. Email: Carolinahoodpros@gmail.com. Phone: +1 (252) 558-3632.